ReceptFlow vs Hey Jodie: AI Receptionist Comparison (2026)
Last updated: July 2026 | Reading time: 7 minutes
TLDR
ReceptFlow and Hey Jodie are both Australian-built AI receptionists, but they take different approaches. ReceptFlow offers multi-channel coverage (voice + chat widget) starting at $49/month with lead scoring and Google Calendar booking. Hey Jodie is a voice-only AI receptionist starting at $99/month with unlimited minutes and a dedicated mobile app. If you need both voice and chat, ReceptFlow is the better value. If you only need phone answering with a polished app experience, Hey Jodie is worth considering.
Overview
ReceptFlow
ReceptFlow is an AI receptionist platform built in Melbourne, Australia, launched in 2025. It combines AI voice answering with a website chat widget, giving small businesses two channels to capture leads around the clock. ReceptFlow focuses on lead qualification with a built-in scoring system (hot, warm, cold), Google Calendar integration for instant booking, and industry-specific templates for clinics, trades, legal, and professional services.
Plans start at $49/month (Starter) and scale to $299/month (Business) for unlimited conversations and voice calls. All plans include a 7-day free trial with no credit card required, and setup takes approximately 15 minutes.
Hey Jodie
Hey Jodie is an Australian AI receptionist focused entirely on voice call answering. Founded as a purpose-built phone answering solution for Australian small businesses, Jodie learns about your business by scanning your website or Google Business Profile, then answers calls on your behalf when you cannot.
Hey Jodie's plans start at A$99/month (Basic), with Professional at A$199/month and Premium at A$399/month. Every plan includes unlimited minutes with no per-call charges. Setup takes under 10 minutes, and the service includes a 7-day free trial. The companion mobile app (iOS and Android) provides push notifications, transcripts, and call recordings.
Feature Comparison
| Feature | ReceptFlow | Hey Jodie |
|---|---|---|
| AI Voice Answering | Yes | Yes |
| Website Chat Widget | Yes (included) | No |
| Unlimited Voice Minutes | No (tiered: 50–unlimited by plan) | Yes (all plans) |
| Lead Scoring | Yes (hot/warm/cold) | No |
| Google Calendar Booking | Yes | Yes (higher plans) |
| Call Screening | Yes | Yes |
| After-Hours / 24/7 | Yes | Yes |
| Instant Notifications | Yes (email/SMS) | Yes (app push + SMS) |
| Mobile App | No (web dashboard) | Yes (iOS + Android) |
| Call Transcripts | Yes | Yes |
| Call Recordings | No | Yes |
| Industry Templates | Yes (multiple industries) | Limited (learns from website) |
| Call Transfer | No | Yes (Professional+ plans) |
| WhatsApp / SMS Channels | No | On roadmap |
| Setup Time | ~15 minutes | ~10 minutes |
| Free Trial | 7 days, no credit card | 7 days |
Pricing Comparison
| Plan | ReceptFlow | Hey Jodie |
|---|---|---|
| Entry-level | $49/mo (500 conversations, 50 voice calls) | $99/mo (unlimited minutes) |
| Mid-tier | $149/mo (unlimited conversations, 100 voice calls) | $199/mo (unlimited minutes + call transfer) |
| Top-tier | $299/mo (unlimited everything) | $399/mo (unlimited minutes + all features) |
| Currency | AUD | AUD |
| Contracts | Month-to-month | Month-to-month |
| Overage Charges | None (capped by plan) | None (unlimited minutes) |
| Setup Fees | None | None |
Pros and Cons
ReceptFlow
Pros:
- Lower entry price at $49/month versus $99/month
- Multi-channel: voice calls plus website chat widget in one platform
- Lead scoring automatically categorises prospects as hot, warm, or cold
- Google Calendar integration for direct appointment booking
- Industry-specific templates reduce setup effort for common business types
Cons:
- Voice calls are capped on lower plans (50 calls on Starter)
- No dedicated mobile app — relies on web dashboard and notifications
- No call recording feature
- No live call transfer capability
- Newer platform (founded 2025) with less market track record
Hey Jodie
Pros:
- Unlimited voice minutes on every plan, including the $99 entry tier
- Dedicated mobile app for iOS and Android with push notifications and recordings
- Call transfer available on Professional and Premium plans
- Learns your business automatically from your website or Google Business Profile
- More established presence in the Australian market
- Call recordings included on all plans
Cons:
- Voice only — no website chat widget
- Higher starting price at $99/month
- No lead scoring or qualification system
- Limited industry customisation (relies on website scanning rather than templates)
- WhatsApp and SMS channels are still on the roadmap, not yet available
Best For
Choose ReceptFlow if:
- You want both voice answering and a website chat widget
- You are on a tight budget and $49/month matters versus $99/month
- Lead scoring and qualification are important to your sales process
- You operate across multiple industries and want pre-built templates
- You want Google Calendar booking integrated from day one
Choose Hey Jodie if:
- You receive high call volumes and need unlimited minutes from the start
- You prefer managing everything through a mobile app rather than a web dashboard
- You need call transfer to route important calls to specific team members
- You want call recordings for quality assurance or compliance
- You value a simple, voice-focused product without feature complexity
FAQ
Is ReceptFlow or Hey Jodie better for tradies?
Both work well for trades businesses. Hey Jodie has strong traction with tradies specifically — plumbers, electricians, HVAC technicians — and its unlimited minutes suit businesses that receive lengthy calls with detailed job descriptions. ReceptFlow's chat widget adds a second capture channel if you also get enquiries through your website.
Do either offer human fallback?
Neither ReceptFlow nor Hey Jodie offers live human receptionist fallback. Both are pure AI solutions. If you need human agents for complex calls, you would need a hybrid service like Smith.ai.
Can I use both at the same time?
Technically, yes. Some businesses use Hey Jodie for phone answering and a separate chat widget on their website. ReceptFlow bundles both into one platform, which is simpler and cheaper than running two separate tools.
Are there any lock-in contracts?
No. Both ReceptFlow and Hey Jodie operate on month-to-month billing with no minimum terms or cancellation fees. You can cancel either service at any time.
Final Verdict
ReceptFlow and Hey Jodie serve the same market — Australian small businesses that miss calls — but approach the problem differently.
ReceptFlow is the better value if you want multi-channel coverage (voice plus chat) at a lower price point. The lead scoring system adds genuine sales utility, and the $49/month entry price is half of Hey Jodie's starting tier. However, the voice call caps on lower plans may be a limitation for high-volume businesses.
Hey Jodie is the stronger choice if phone calls are your primary (or only) customer channel. Unlimited minutes on every plan, call recordings, call transfer, and a polished mobile app make it a focused, well-executed voice solution. The premium you pay ($99 versus $49) buys unlimited call volume and a more mature voice experience.
For most Australian small businesses that receive both calls and website visitors, ReceptFlow offers more coverage per dollar. For businesses where the phone is everything — especially tradies on job sites — Hey Jodie's unlimited voice model is hard to beat.
ReceptFlow is an AI receptionist built in Melbourne, Australia. Try it free for 7 days or watch the video demo.